Beschreibung Mastering Civility: A Manifesto for the Workplace. "The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Mastering Civility: A Manifesto for the Workplace: ~ Mastering Civility: A Manifesto for the Workplace / Porath, Christine / ISBN: 9781478947899 / Kostenloser Versand für alle Bücher mit Versand und Verkauf duch .
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/FREE/ Mastering Civility: A Manifesto For The Workplace ~ MASTERING CIVILITY: A MANIFESTO FOR THE WORKPLACE EBOOK Author: Christine Porath Number of Pages: 240 pages Published Date: 16 Jan 2017 Publisher: Little, Brown & Company Publication Country: New York, United States Language: English ISBN: 9781478947899 Download Link: CLICK HERE. Mastering Civility: A Manifesto For The Workplace Online Read The greatest weakness of the book is that it likely .
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